For any questions related to opening an account at Betrophy, funding your account, wagering, or current promotions, feel free to contact us via
e-mail or chat.
Please provide us with a detailed description of your problem, so that we can offer you the best service possible. If you are a registered player, please state your Username.
The most commonly asked questions can be found in the FAQ section of our site.
Please contact [email protected] for the following issues:
Registration and Profile
Opening a new account; updating your personal profile; account blocking; deactivating an account.
Promotions and Events
Current promotions and events; your eligibility for a promotion; qualifying for a bonus.
Game rules; technical issues.
Deposit and Withdraw
Depositing your Betrophy account; withdrawing your winnings; status of your deposit/withdraw transfer.